Centre Cuts Salon & Spa 6 Belgrade Avenue Roslindale, MA 02131   617-325-0002

Salon & Spa Policies

So we can maximize our service and your visit with us, please note the following:

 

To ensure that our technicians serve you in a timely manner and address all your personal and health issues, please arrive 15 minutes prior to your appointment. Guests receiving massage, facials, or body treatments for the first time are required to complete a guest information form. Women receiving pre-natal massage must arrive 20 minutes prior to scheduled appointment.

 

Centre Cuts does not offer therapeutic massage for women in their first trimester of pregnancy.

 

Arriving late for an appointment may require us to reschedule you or shorten the length of your service. These decisions will be based on the technician's schedule.

 

We recommend that you drink plenty of water before and after your spa services.

 

All guests are entitled to receive their services in a quiet and relaxing atmosphere. We request that ail pagers and cell phones be turned off or be on mute.

 

Children under the age of 16 are not allowed in the spa service area (unless they are receiving a service themselves). Please make other arrangements for your children while enjoying your time with us.

 

There will be a fee of $15 for any returned check.

 

Centre Cuts reserves the right to require guests to pre-pay for services. Guests who intend to use a gift certificate will still be required to reserve their appointment with a credit card.

 

Scheduling & Cancellations

All services are by appointment. With a reservation, a member of our staff has committed to serve you during that time. If you cannot keep your appointment, we respectfully request that you give a 24-48 hour notice. This time allows us to accommodate other guests who are waiting to make an appointment. A credit card /cash deposit of up to 50% of the estimated cost may be required for the following services:  1st Time Color,Brazillian Blowout,Special Occassion/High Styling,Wedding Parties,and Bundled Services. The deposit is non refundable for missed appointments or cancelations within 24 hours of appointment time.  


Gift Certificates

o we can maximize our service and your visit with us, please note the following:
To ensure that our technicians serve you in a timely manner and address all your personal and health issues, please arrive 15 minutes prior to your appointment. Guests receiving massage, facials, or body treatments for the first time are required to complete a guest information form. Women receiving pre-natal massage must arrive 20 minutes prior to scheduled appointment.
Arriving late for an appointment may require us to reschedule you or shorten the length of your service. These decisions will be based on the technician's schedule.
Scheduling and Cancellations
Ail services are by appointment. With a reservation, a member of our staff has committed to serve you during that time. If you cannot keep your appointment, we respectfully request that you give a 24-48 hour notice. This time allows us to accommodate other guests who are waiting to make an appointment. A credit card will be required to reserve an appointment for groups, packages and all spa services priced at $40 and above. Failure to cancel within a 24-hour notice will result in a 50% charge to your credit card or gift certificate.
Centre Cuts does not offer therapeutic massage for women in their first trimester of pregnancy.
We recommend that you drink plenty of water before and after your spa services.
All guests are entitled to receive their services in a quiet and relaxing atmosphere. We request that ail pagers and cell phones be turned off or be on mute.
Children under the age of 16 are not allowed in the spa service area (unless they are receiving a service themselves). Please make other arrangements for your children while enjoying your time with us.
There will be a fee of $15 for any returned check.
Gift Certificates
Gift certificates are available in any denomination and can be personally tailored for that special someone.
Gift certificates may be purchased by phone and charged to accepted major credit cards. We will gladly mail this certificate to the address of your choice. Please add $2.00 for shipping and handling charges.
Gift certificates are redeemable for service and retail purchases only.
There are no refunds on services or gift certificates. There are no returns on make-up and opened retail purchases. Exchanges may be allowed on unopened retail purchases. All inquiries must be made no later than 2 weeks from purchase date.
Massachusetts law requires businesses to honor gift cards for seven years from the date of purchase.
Gratuities
For those wishing to show appreciation for a job well done and excellent service, gratuity envelopes are available at the front desk when you check out. The. industry average is 18-20% of the service price.
For Your Information
Centre Cuts Is an Aveda Concept Salon where the team works together to give each guest a warm memorable experience. Your service will begin with a friendly welcome and be followed by a thorough consultation. During your visit you will receive a stress-relieving wellness treatment and a personalized recommendation for home care. We hope you enjoy and benefit from a new level of customer service.
The staff at Centre cuts works as a team, we collectively pool our talents and education so we can best serve you, our guests. If your regular stylist or technician is not available, we encourage you to try another staff member. We try to accommodate you and your schedule. Centre Cuts would rather you stay with our salon than feel you must go elsewhere.
All prices are based on an average head of hair. Any price increase will be determined upon texture, length of hair, product use, and intricacies of styling.
Centre Cuts allows a 7-day window after a hair service to have a complimentary adjustment to the original requested service. A new style or color at the request of the guest will be considered a change and will be charged accordingly
Prices are subject to change without notice

Gift certificates are available in any denomination and can be personally tailored for that special someone.

 

Gift certificates may be purchased by phone and charged to accepted major credit cards. We will gladly mail this certificate to the address of your choice. Please add $3.00 for shipping and handling charges.

 

Gift certificates are redeemable for service and retail purchases only.

 

There are no refunds on services or gift certificates. There are no returns on make-up and opened retail purchases. Exchanges may be allowed on unopened retail purchases. All inquiries must be made no later than 2 weeks from purchase date.

 

Massachusetts law requires businesses to honor gift cards for seven years from the date of purchase.

 

 

Gratuities

o we can maximize our service and your visit with us, please note the following:
To ensure that our technicians serve you in a timely manner and address all your personal and health issues, please arrive 15 minutes prior to your appointment. Guests receiving massage, facials, or body treatments for the first time are required to complete a guest information form. Women receiving pre-natal massage must arrive 20 minutes prior to scheduled appointment.
Arriving late for an appointment may require us to reschedule you or shorten the length of your service. These decisions will be based on the technician's schedule.
Scheduling and Cancellations
Ail services are by appointment. With a reservation, a member of our staff has committed to serve you during that time. If you cannot keep your appointment, we respectfully request that you give a 24-48 hour notice. This time allows us to accommodate other guests who are waiting to make an appointment. A credit card will be required to reserve an appointment for groups, packages and all spa services priced at $40 and above. Failure to cancel within a 24-hour notice will result in a 50% charge to your credit card or gift certificate.
Centre Cuts does not offer therapeutic massage for women in their first trimester of pregnancy.
We recommend that you drink plenty of water before and after your spa services.
All guests are entitled to receive their services in a quiet and relaxing atmosphere. We request that ail pagers and cell phones be turned off or be on mute.
Children under the age of 16 are not allowed in the spa service area (unless they are receiving a service themselves). Please make other arrangements for your children while enjoying your time with us.
There will be a fee of $15 for any returned check.
Gift Certificates
Gift certificates are available in any denomination and can be personally tailored for that special someone.
Gift certificates may be purchased by phone and charged to accepted major credit cards. We will gladly mail this certificate to the address of your choice. Please add $2.00 for shipping and handling charges.
Gift certificates are redeemable for service and retail purchases only.
There are no refunds on services or gift certificates. There are no returns on make-up and opened retail purchases. Exchanges may be allowed on unopened retail purchases. All inquiries must be made no later than 2 weeks from purchase date.
Massachusetts law requires businesses to honor gift cards for seven years from the date of purchase.
Gratuities
For those wishing to show appreciation for a job well done and excellent service, gratuity envelopes are available at the front desk when you check out. The. industry average is 18-20% of the service price.
For Your Information
Centre Cuts Is an Aveda Concept Salon where the team works together to give each guest a warm memorable experience. Your service will begin with a friendly welcome and be followed by a thorough consultation. During your visit you will receive a stress-relieving wellness treatment and a personalized recommendation for home care. We hope you enjoy and benefit from a new level of customer service.
The staff at Centre cuts works as a team, we collectively pool our talents and education so we can best serve you, our guests. If your regular stylist or technician is not available, we encourage you to try another staff member. We try to accommodate you and your schedule. Centre Cuts would rather you stay with our salon than feel you must go elsewhere.
All prices are based on an average head of hair. Any price increase will be determined upon texture, length of hair, product use, and intricacies of styling.
Centre Cuts allows a 7-day window after a hair service to have a complimentary adjustment to the original requested service. A new style or color at the request of the guest will be considered a change and will be charged accordingly
Prices are subject to change without notice

For those wishing to show appreciation for a job well done and excellent service, we will gladly accept cash or debit transactions. Unfortunately, we are unable to accept credit cards for gratuity. The industry average is 18-20% of the service price.

 

 

General Information

o we can maximize our service and your visit with us, please note the following:
To ensure that our technicians serve you in a timely manner and address all your personal and health issues, please arrive 15 minutes prior to your appointment. Guests receiving massage, facials, or body treatments for the first time are required to complete a guest information form. Women receiving pre-natal massage must arrive 20 minutes prior to scheduled appointment.
Arriving late for an appointment may require us to reschedule you or shorten the length of your service. These decisions will be based on the technician's schedule.
Scheduling and Cancellations
Ail services are by appointment. With a reservation, a member of our staff has committed to serve you during that time. If you cannot keep your appointment, we respectfully request that you give a 24-48 hour notice. This time allows us to accommodate other guests who are waiting to make an appointment. A credit card will be required to reserve an appointment for groups, packages and all spa services priced at $40 and above. Failure to cancel within a 24-hour notice will result in a 50% charge to your credit card or gift certificate.
Centre Cuts does not offer therapeutic massage for women in their first trimester of pregnancy.
We recommend that you drink plenty of water before and after your spa services.
All guests are entitled to receive their services in a quiet and relaxing atmosphere. We request that ail pagers and cell phones be turned off or be on mute.
Children under the age of 16 are not allowed in the spa service area (unless they are receiving a service themselves). Please make other arrangements for your children while enjoying your time with us.
There will be a fee of $15 for any returned check.
Gift Certificates
Gift certificates are available in any denomination and can be personally tailored for that special someone.
Gift certificates may be purchased by phone and charged to accepted major credit cards. We will gladly mail this certificate to the address of your choice. Please add $2.00 for shipping and handling charges.
Gift certificates are redeemable for service and retail purchases only.
There are no refunds on services or gift certificates. There are no returns on make-up and opened retail purchases. Exchanges may be allowed on unopened retail purchases. All inquiries must be made no later than 2 weeks from purchase date.
Massachusetts law requires businesses to honor gift cards for seven years from the date of purchase.
Gratuities
For those wishing to show appreciation for a job well done and excellent service, gratuity envelopes are available at the front desk when you check out. The. industry average is 18-20% of the service price.
For Your Information
Centre Cuts Is an Aveda Concept Salon where the team works together to give each guest a warm memorable experience. Your service will begin with a friendly welcome and be followed by a thorough consultation. During your visit you will receive a stress-relieving wellness treatment and a personalized recommendation for home care. We hope you enjoy and benefit from a new level of customer service.
The staff at Centre cuts works as a team, we collectively pool our talents and education so we can best serve you, our guests. If your regular stylist or technician is not available, we encourage you to try another staff member. We try to accommodate you and your schedule. Centre Cuts would rather you stay with our salon than feel you must go elsewhere.
All prices are based on an average head of hair. Any price increase will be determined upon texture, length of hair, product use, and intricacies of styling.
Centre Cuts allows a 7-day window after a hair service to have a complimentary adjustment to the original requested service. A new style or color at the request of the guest will be considered a change and will be charged accordingly
Prices are subject to change without notic

The staff at Centre cuts works as a team, we collectively pool our talents and education so we can best serve you, our guests. If your regular stylist or technician is not available, we encourage you to try another staff member. We try to accommodate you and your schedule. Centre Cuts would rather you stay with our salon than feel you must go elsewhere.

 

All prices are based on an average head of hair. Any price increase will be determined upon texture, length of hair, product use, and intricacies of styling.

 

Centre Cuts allows a 7-day window after a hair service to have a complimentary adjustment to the original requested service. A new style or color at the request of the guest will be considered a change and will be charged accordingly.

 

Prices are subject to change without notice.

 

Customers are only permitted to apply one savings or promotional offer per each visit. (Cannot combine offers).