Salon & Spa Policies
So we can maximize our service and your visit with us, please note the following:
To ensure that our technicians serve you in a timely manner and address all your personal and health issues, please arrive 15 minutes prior to your appointment. Guests receiving massage, facials, or body treatments for the first time are required to complete a guest information form. Women receiving pre-natal massage must arrive 20 minutes prior to scheduled appointment.
Centre Cuts does not offer therapeutic massage for women in their first trimester of pregnancy.
Arriving late for an appointment may require us to reschedule you or shorten the length of your service. These decisions will be based on the technician's schedule.
We recommend that you drink plenty of water before and after your spa services.
All guests are entitled to receive their services in a quiet and relaxing atmosphere. We request that ail pagers and cell phones be turned off or be on mute.
Children under the age of 16 are not allowed in the spa service area (unless they are receiving a service themselves). Please make other arrangements for your children while enjoying your time with us.
There will be a fee of $15 for any returned check.
Centre Cuts reserves the right to require guests to pre-pay for services. Guests who intend to use a gift certificate will still be required to reserve their appointment with a credit card.
Scheduling & Cancellations
Please note: As of Sunday, April 7, 2019, there will be a no-show fee of $25 for all clients who do not keep their appointments. This fee will be collected at their next visit to the salon.
All services are by appointment. With a reservation, a member of our staff has committed to serve you during that time. If you cannot keep your appointment, we respectfully request that you give a 24-48 hour notice. This time allows us to accommodate other guests who are waiting to make an appointment. A credit card /cash deposit of up to 50% of the estimated cost may be required for the following services: 1st Time Color, Special Occassion/High Styling, Wedding Parties, and Bundled Services. The deposit is non refundable for missed appointments or cancelations within 24 hours of appointment time.